Gentle Dental is a growing dental support organization with 52 locations and growing in Massachusetts, Connecticut, New Hampshire and Maine. For additional information, please see http://www.gentledental.com
The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff and partners.
This individual will assist project teams with technical issues. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. This individual is accountable for the following systems: Windows systems that support IT infrastructure (servers, desktops/laptops, printers, scanners, WiFi, phones, backups, some dental equipment, software), IT Network, IT Security, and Exchange across Gentle Dental headquarters and offices. With the changing technology landscape, this individual will adapt and implement special projects as needed.